FAQs
More FAQs- What is the typical response time to a biohazard situation at a commercial facility?
- What does pre-loss condition mean?
- What is black mould?
Our team at ServiceMaster Restore understands that time is of the essence when it comes to a biohazard situation in a commercial facility. That's why we are available to respond 24 hours a day 7 days a week. Our highly trained technicians will arrive promptly to assess the situation and begin the cleanup process immediately, reducing the risk of spreading contamination and minimizing downtime for your business. With our specialized equipment and expertise, we work quickly and efficiently to remove all biological waste and thoroughly disinfect the affected area, ensuring a safe environment for both your employees and customers. Trust ServiceMaster Restore to handle any biohazard emergency with speed, professionalism, and care.
There may be some damage to your home and property that existed prior to your loss. Therefore, these damages will not be included in the scope of repairs. We are responsible for returning your home to how it was before the damage occurred, in other words, to its pre-loss condition, using materials of like-kind and quality. At your request, we will provide you with an estimate for any additional construction projects you may wish undertaken by our team. This additional work is termed, “non-insured work.”
Black mould (Statchybotrys chartarum) is greenish-black in colour and grows in conditions where there is an excessive amount of moisture over a long period of time. Water damage, excessive humidity, water leaks and condensation in small, damp places like bathrooms all create a perfect breeding ground for black mould. Black mould releases microtoxins, a noxious substance that can cause serious health problems for humans and pets.